At Sitellite, we’re committed to delivering your favorite products safely, quickly, and efficiently. Our goal is to make your shopping experience smooth from checkout to doorstep.
Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Once processed, you’ll receive an email or SMS with your order confirmation and tracking details.
- Orders placed on weekends or public holidays will be processed the next working day.
Delivery Timeline
- Standard delivery usually takes 5–7 working days, depending on your location.
- For remote or rural areas, delivery might take an additional 2–3 days.
- In case of unexpected delays (weather, courier issues, or stock shortage), our team will notify you promptly.
Shipping Charges
- We offer free shipping on all orders above ₹499.
- A nominal shipping fee may apply to orders below this amount, depending on your pin code and courier partner.
Packaging
We take extra care to ensure your products are securely packed to prevent any damage during transit.
Eco-friendly and recyclable materials are used whenever possible to minimize our environmental footprint.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can track your shipment anytime through our Track Order page or through the courier partner’s tracking link.
Undelivered Orders
If a package is returned to us due to incorrect address, unavailability, or non-acceptance, we’ll reach out to you to reschedule delivery.
Re-shipping charges may apply in such cases.
Customer Support
For any delivery-related queries or concerns, reach out to us at
📧 singhjaskaran4927@gmail.com or 📞 +918178053602